There are many reasons why a touch controller may not be detected by a computer.
Ensure you double check :
- All the motherboard drivers are properly installed (Windows)
If the drivers related with the USB from the computer are not installed or they appear to be not properly installed on the Device Manager it may not allow Displax Skin to be detected
- Are you using any kind of USB extension and/or HUB?
This kind of devices may not be capable to handle the amount of USB communications, and they may not be providing enough power to the Displax Skin.
For more information please click here.
- Check if the Operating System is detecting the Touch Controller