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Cleaning Methods for DISPLAX Touchscreens

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Cleaning Methods for DISPLAX Touchscreens

This technical bulletin describes the recommended cleaning and disinfecting procedure for DISPLAX Touch Modules.

This is also applicable to Coronavirus Disease 2019 (COVID-19).

DISPLAX Touch Modules use projective capacitive touch technology, meaning that the sensor is behind a piece of glass with a flat front surface. The cleaning and disinfecting procedures are straightforward and the same as cleaning any glass surface. They should be part of your daily cleaning routine.

Cleaning and disinfecting are two distinct steps. Cleaning removes dirt, grease, dust, and other contaminants.

Disinfecting is a separate process that uses a chemical designed to destroy viruses.

DISPLAX advises you to follow local regulations when appropriate.

Cleaning your DISPLAX TouchScreen

  1. To prepare for cleaning the touchscreen, power down the device (if possible), or ensure your on-screen software can tolerate false touches while you clean.
  2. Select only non-abrasive cleaning wipes or cloths to avoid scratching touchscreens.
  3. Avoid highly concentrated alcohol (> 70%), non-diluted bleach, ammonia solutions, or organic chemicals such as: paint thinner, acetone, toluene, xylene, propyl, isopropyl alcohol or kerosene. This may cause discoloration.
  4. Do not get liquids inside the unit. Do not spray the DISPLAX product directly. Instead, use wet wipes, a sprayed cloth, or a dampened cloth with the excess moisture squeezed off.
  5. Wipe the surfaces with the appropriate wipes or cloths and approved cleaning products, and allow them to dry.
  6. Never use acidic or alkaline cleaners, or organic chemicals such as: paint thinner, acetone, toluene, xylene, propyl or isopropyl alcohol, or kerosene.

Disinfecting your DISPLAX TouchScreen

  1. To prepare for disinfecting the touchscreen, power down the device (if possible) or ensure your on-screen software can tolerate false touches while you clean.
  2. Dampen a new clean, non-abrasive cloth with a disinfectant. Ensure excess liquid is squeezed from the cloth.
  3. Read the cleaning solution manufacturer’s instructions carefully. Many manufacturers require the surface to remain wet for a few minutes, so continuous wiping might be required.
  4. Disinfect the surfaces by wiping them with the cloth or wipe, and allow the surface to dry.

Do NOT use the following materials

  1. K5902137 (451920612602) MDRC-1219 (TS) 18/05/2017 19 4
  2. Alcohol at concentration > 70%
  3. Methyl or Ethyl > 35%
  4. Thinner or Benzine
  5. Strong solvents
  6. Acids
  7. Detergents with fluoride
  8. Detergents with ammonia at concentration > 1.6%
  9. Abrasive cleaners and detergents with abrasives