Skin Connect crashes after Windows 10 update 1803 – what should I do?

The Windows 10 version 1803 update caused crashes in the deprecated Skin Connect software.

To resolve this issue, DISPLAX released a dedicated Windows 10 driver specifically for systems still using Skin Connect.

⚠️ Important:
Skin Connect is deprecated and no longer supported. 

Drivers can be found on the links below:

	Windows 10 – 64bits (driver v1.8.0.3)	Download
	Windows 10 – 32bits (driver v1.8.0.3)	Download

Recommended Action (Summary)

If you are still using Skin Connect on Windows 10:

1. Back up your Skin Connect settings

2. Install the Skin Connect driver

3. If the driver is not detected, disable Secure Boot

4. Test touch functionality again

Step 1 – Save Skin Connect Settings

Before installing the new driver:

• Save or export your existing Skin Connect configuration

• This allows you to restore settings if needed after the update

Step 2 – Install the Skin Connect Driver

Download and install the appropriate driver version from the links above.  

If the Driver Is Not Detected (Common Issue)

On some systems, Windows Secure Boot prevents the driver from being recognized.

Step 3 – Disable Secure Boot

Option A – From BIOS (Recommended)

1. Restart the PC

2. Enter BIOS/UEFI during boot
   (commonly F1, F2, F12, or Esc)

3. Locate Secure Boot

   • Usually under Security, Boot, or Authentication

4. Set Secure Boot = Disabled

5. Save changes and exit

6. Let the PC reboot

Option B – From Windows

1. Hold Shift and select Restart

2. Go to:

   • Troubleshoot → Advanced Options → UEFI Firmware Settings

3. Disable Secure Boot

4. Reboot

Step 4 – Test the Skin Connect Driver

After reboot:

• Launch Skin Connect

• Verify that the driver is now detected

• Confirm touch functionality