Skin Connect – Windows 10 Spring Update
Skin Connect crashes after Windows 10 update 1803 – what should I do?
The Windows 10 version 1803 update caused crashes in the deprecated Skin Connect software.
To resolve this issue, DISPLAX released a dedicated Windows 10 driver specifically for systems still using Skin Connect.
⚠️ Important:
Skin Connect is deprecated and no longer supported.
Drivers can be found on the links below:
Recommended Action (Summary)
If you are still using Skin Connect on Windows 10:
-
Back up your Skin Connect settings
-
Install the Skin Connect driver
-
If the driver is not detected, disable Secure Boot
-
Test touch functionality again
Step 1 – Save Skin Connect Settings
Before installing the new driver:
-
Save or export your existing Skin Connect configuration
-
This allows you to restore settings if needed after the update
Step 2 – Install the Skin Connect Driver
Download and install the appropriate driver version from the links above.
If the Driver Is Not Detected (Common Issue)
On some systems, Windows Secure Boot prevents the driver from being recognized.
Step 3 – Disable Secure Boot
Option A – From BIOS (Recommended)
-
Restart the PC
-
Enter BIOS/UEFI during boot
(commonly F1, F2, F12, or Esc) Locate Secure Boot
-
Usually under Security, Boot, or Authentication
-
-
Set Secure Boot = Disabled
-
Save changes and exit
-
Let the PC reboot
Option B – From Windows
-
Hold Shift and select Restart
Go to:
-
Troubleshoot → Advanced Options → UEFI Firmware Settings
-
-
Disable Secure Boot
-
Reboot
Step 4 – Test the Skin Connect Driver
After reboot:
-
Launch Skin Connect
-
Verify that the driver is now detected
-
Confirm touch functionality
Related Articles
Touch Controller not detected in DISPLAX Connect
No Touch Controller Detected There are many reasons a Touch Controller may not be detected by a computer. Ensure you double-check: All the motherboard drivers are properly installed (Windows) If the USB drivers of the computer are not installed, or ...How can I setup multiple touch screens in Windows 10/11?
Ensure an external keyboard is connected to the PC. Check Windows is set to Extended Desktop for the additional monitor (press Windows Key + P to check or correct). This should cover all multi-monitor scenarios — each additional monitor being another ...Devices Compatibility
Do DISPLAX touch products require drivers or DISPLAX Connect to work? All DISPLAX touch products are HID (Human Interface Device) compliant, which means they do not require any special drivers to operate. As long as the operating system supports ...One Skin with Dual Monitors (Skin working on just one monitor)
If you are using dual monitors and wish to use the DISPLAX Skin on only one monitor, you need to execute additional steps in Ubuntu to associate the DISPLAX Skin with the monitor where you want touch events active. Perform the following steps after ...DISPLAX Skin works with Android
DISPLAX Skin Ultra / Fit / Dualtouch works out of the box with Android. Touch will be enabled if ALL the following requirements are met: Kernel version is 3.10 or later Kernel is compiled with HID multitouch support DISPLAX Connect for Android can be ...