Frequently Asked Questions

Frequently Asked Questions

When using two or more DISPLAX Tile units, how many touch points are available?

Each DISPLAX Tile unit supports up to 100 simultaneous touch points.

When multiple Tile units are used together:

  • Touch points are added per Tile

  • The maximum total number of touches is capped at 254

⚠️ This 254-touch limit is imposed by Windows 10, not by DISPLAX hardware.
Other operating systems may support a different maximum number of touches, depending on their specifications.

Can DISPLAX Tile be used as a single unit, videowall, or table?

Yes. DISPLAX Tile is highly flexible and supports multiple installation scenarios:

You can use Tile:

  • As a single touch display (Landscape or Portrait)

  • As part of a videowall with multiple Tile units

  • As a touch-enabled table (Landscape or Portrait)

  • As a large interactive table, combining multiple Tile units

💡 Orientation and layout do not affect touch capability, provided calibration and alignment are correctly performed.

How many Object Recognition TAGs can be used with DISPLAX Tile?

  • You can use up to 6 TAGs per Tile unit

  • When using multiple Tile units:

    • Each Tile can physically detect up to 6 TAGs

    • However, the system is limited to 6 unique TAG IDs in total

⚠️ This means:

  • TAGs can be used on different Tiles

  • But only 6 TAG IDs can be active across the entire system

 Is DISPLAX Tile compatible with Active Object Recognition (Active OR)?

Yes, DISPLAX Tile is compatible with Active Object Recognition (Active OR), upon request.

DISPLAX Tile controllers include a dedicated interface location for the Active OR add-on, allowing integration of the DPXActiveOR solution when required by the project.

Important Notes About Active OR on Tile

  • Active OR is not enabled by default on DISPLAX Tile.

  • Compatibility requires:

    • A Tile controller prepared for Active OR

    • The DPXActiveOR add-on module

    • Appropriate firmware support

  • Availability and configuration must be requested at project definition stage.

💡 If Active OR is required, please contact DISPLAX Sales or Support to confirm compatibility, firmware, and hardware requirements before ordering.

Will USB hubs work with DISPLAX Tile?

USB hubs can work, but they must be selected carefully.

⚠️ Potential Issues with USB Hubs

Using low-quality or unpowered USB hubs may cause:

  • Power instability

  • USB communication dropouts

  • Touch performance degradation over time

✅ Recommended Best Practices

  • Use powered USB hubs only

  • Prefer USB expansion boards inside the PC whenever possible

  • If hubs are unavoidable:

    • Do not overload them

    • Distribute devices across multiple hubs

👉 See: USB Extenders & Hubs – Important Information