Touch Controller not detected in DISPLAX Connect

Touch Controller not detected in DISPLAX Connect

There are many reasons a Touch Controller may not be detected by a computer.

Ensure you double-check:

  • All the motherboard drivers are properly installed (Windows)

If the USB drivers of the computer are not installed, or they appear to be improperly installed, it may not allow the DISPLAX Skin to be detected in Device Manager.

  • Are you using any kind of USB extension and/or HUB?

These kinds of accessories/devices may not be capable to handle the amount of USB communications, nor to provide enough power to the DISPLAX Skin.

For more information please click here.

  • Check if the Operating System is detecting the Touch Controller

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